Frequently Asked Questions

Invoice Bridge Wayy is a cloud-based platform designed to simplify your invoicing and accounts receivable workflows. It automates routine tasks, centralizes communication with clients, and provides real-time visibility into outstanding invoices.

To start your free trial, click on the "Get Started" button in the top navigation, complete the registration form with your details, and confirm your email address. You’ll receive access immediately and can begin configuring your invoice settings.

Our platform integrates with major payment networks such as credit card processors and Interac e-Transfer. You can enable the options that best suit your clients’ preferences and track confirmations directly within the dashboard.

We employ industry-standard encryption protocols (TLS 1.2+) and store all files in secure data centers. Access controls and regular security audits ensure your invoice records and client information remain protected at all times.

Yes. Our template editor lets you adjust layout, colors, fonts and add your company logo. You can create multiple templates to match different service lines or client segments, then assign them automatically.

Based on your configured schedule, automated reminders are sent to clients before and after invoice due dates. You decide the timing, frequency and wording, ensuring consistent follow-up without manual intervention.

Invoice Bridge Wayy offers dashboards and exportable reports on invoice statuses, aging summaries, payment timelines and customer-level trends. Filter and schedule reports to keep stakeholders informed.

Yes. We offer connectors for major accounting platforms, enabling bi-directional data sync for customer records, invoice lines and payment histories. Setup guides walk you through linking accounts in minutes.

Log in to your account, go to the "Billing Settings" section, and edit your company address, contact email or payment method. Changes take effect immediately and apply to all future invoices.

Our support team is available Monday through Friday, 9 am to 6 pm ET. You can reach us via live chat, email or phone at +14169619624 for prompt assistance with any platform questions.

Click on the "Request Demo" link in the header, fill out the brief form with your contact details, and select a convenient time. A product specialist will walk you through the platform and answer any questions.